The New Grocer - Shipping Policy

The New Grocer delivery team will personally deliver your fresh premium products from Monday to Saturday.

Qualify for Free delivery with an order value above $99.

The New Grocer offers 3-day delivery*:
  • No delivery on Sundays & Public Holidays.
    • The delivery slot is daily available between 2 p.m. and 7 p.m. from Monday to Friday and between 10 a.m. and 3 p.m. on Saturday.

      * = if any products appear to be out of stock, you will be notified by our customer service agent with a suggestion for a replacement item or a refund.

      Deliveries charges
      Free delivery on order value above $99,-
      Order value below $99,- = $14 delivery cost

      Our Customer service is available daily between 9 a.m. – 7 p.m.* and can be contacted:

      • via the contact form here
      • via e-mail at 
      • via chat online (Not available on Sundays & Public Holidays).